Shipments and returns

Thank you for shopping with us at Hiho.

We endeavour to dispatch orders within 24 hours on a normal working day if ordered before 4pm.

  • Jewellery orders over £50.00 are Free Delivery (UK Mainland Only)
  • Jewellery orders under £50.00 are £2.95 (UK mainland only)
  • Homeware orders are £2.95 (UK mainland only)
  • Next Day Delivery is £6.00 (UK mainland only) Excluding Saturdays, Sunday's and Bank Holidays. Orders placed before 4pm will be sent via the Royal Mail Next Day delivery service. Orders placed after 4pm on a Friday will be despatched the following Monday.
  • We accept orders for delivery to any part of the world - prices start from £11.50 and go up to £12.70 depending on where you live.

We send everything through Royal Mail; please note that a signature will be required to receive your order.

You will be notified by email as soon as your item has been dispatched. If you have any queries at all, please do not hesitate to contact us.

International Orders

Hello there and welcome to Hiho, this page is for customers who place orders from outside of the U.K.

All  prices listed in our website are in UK pounds sterling.

If you would like to know the conversion to your own currency, you may use a currency converter like this one .

(Please note, this will provide an approximate cost.  Your bank  will convert the amount in your own currency at the point of sale and may charge transaction fees – please check with your bank for details).

All international orders are fully insured and are sent via a secure tracked service.  We aim to despatch within one working day, apart from at weekends. For all orders placed on Saturdays, Sundays and Bank Holiday Mondays, orders will be shipped on the Monday or the Tuesday.

EUROPE

Royal Mail Tracked and Signed Service: 3 – 5 working days

US & CANADA

Royal Mail Tracked Service: 5 – 7 working days

REST OF WORLD

Royal Mail International Services: Up to 10 working days