Our Testimonials...
Jan 2025
Allyson
" I just wanted to let you know the replacement ring has been received. Thank you so much to you and all at Hiho Silver for your amazing customer service and for rectifying my dilemma so promptly. Excellent brand, with even better service, I can’t wait to make my next purchase, and I will definitely be recommending Hiho Silver! "
July 24
Christina
" Just to say thank you for your care and consideration in fixing/replacing my broken bracelet from Badminton. Super customer service "
July 24
Elaine
" Just want to say what a fantastic service u provide - fast, efficient and friendly! Thank you all so much. "
Lisa
Jan 2025
" I would just like to say what a fantastic service you guys offer, from my initial email enquiry all the way to my necklace being around my neck, your service is just incredible. I will definitely be recommending you to all my shooting friends and beyond. I look forward to purchasing from you again. My necklace arrived on Saturday and I am absolutely delighted with it beyond words. It is exactly what I wanted to compliment the shot gun and clay necklace I already have. I have already had people commenting on how pretty it is and unusual too. Many thanks Lisa xx "
June 2024
Paul
" Many thanks for the fast shipping of my Help for Heroes bracelet. Impressed with the whole order from start to finish. "
June 2024
Mel
" The necklace is beautiful. Thank you for sorting for us. I gave it to my friend last night and she loved it. I am sure we will be ordering from you again. "
June 2024
Mark
" Excellent service before I ordered and after. A beautifully wrapped gift was opened today and was loved. Thank you for everything I shall certainly be buying from you again. "
March 2023
Valerie
" Many thanks for your help and excellent service. Love the bracelet "
November 2022
Margaret
" Thank you for an excellent service so quick. The earrings are so beautiful and my granddaughter will love them. Will definitely order from you again mrs m smith "
March 2023
Miriam
" Bracelet arrived and it is perfect. Thank you very much for your fantastic customer service. "
June 2023
Valerie
" Thank you for repairing the necklace which now drapes around my neck as it should. As always, you and the team have been most helpful and it’s very much appreciated, such great after service "
May 2024
Taylor
" I have come home to my ring and i cant thank you enough. The great customer service, great fast return. You guys have gone above and beyond!! A big thank you to michelle, she has been the most amazing help "
July 2023
Liz
" Can I just say the after service and genuine care I have received from yourselves has been wonderful. I have just get home to my repaired bracelet "
July 23
Layla
" Thankyou again for brilliant service and fixing my bracelet "
August 2023
Jane
" My necklace arrived back this morning. It's perfect! Thank you so much to you and the workshop for returning it to It's former glory. I really am extremely grateful. This really is customer service at its very best! "
November 2023
Lucy
" I just wanted to say a big thank you. I recently ordered a cherry roller bracelet, I've been after one for a couple of years. It didn't disappoint, I love it and it arrived so quickly. "
May 2024
Hayley
" As per normal 5 ⭐️ customer service! Especially after the week you’ve probably had! "
April 2024
Cem
" The engraving looks superb and I genuinely appreciate the assiduous craftsmanship on it. Thank you very much for your help and support. I can confidently say, that I will come back for more delights from your itinerary at HiHo. "
March 2024
Valerie
" Thank you, I received the repaired brooch and necklace this morning and am delighted, they look brand new. HiHo always does such a good job on repairs and it’s a service much appreciated. These are my daughters and I know she will be thrilled to be able to wear them again. I also want to add that I love my cherry roller snaffle bracelet, it just goes with everything. Again, thank you. "
January 2024
Katie
" I have just received my bracelet back, thank you very much, very quick service and delighted I can wear it again! "
January 2024
Valerie
" Many thanks for exchanging my bracelet, the smaller size is a much better fit and I am delighted with it. Again thank you for your speedy response, to as always a pleasure to deal with HiHo. Wishing you all a very happy, healthy and peaceful 2024. "
January 2024
Kate
" I’d just like to say a massive thank you for your amazing service! I returned my bracelet for a smaller size and couldn’t believe the speed of receiving the new one! Thank you! Amazing! "
November 2022
Nicola
" Hi just wanted to thank Michelle for being so helpful and efficient with my order process . I can’t wait for Olympia and now an extra thing to look forward to my jewellery xxxx yours Nicola xxxxx "
May 2022
Sophia
" I just wanted to write in, to say I absolutely adore your products. I've been buying them for over 10 years in store, and there is no better place for any equestrian lover to get their jewellery from! Thank you for keeping your products so original and beautiful, never change! "
August 2022
Megan
" Thank you so much for the super customer service. I have received the new ring. It’s beautiful. Many thanks Megan "
March 2022
kathyrn
" Just wanted to say thank you for mending my bracelet - so quickly!! Thank you all there. Brilliant service, one sad person with a broken clasp, one quick phone call, one trip to the PO and boom a few days later mended ! "
May 2022
Shirley
" Many thanks for your excellent service "
March 2022
Lucy
" I ordered a beautiful engraved silver bracelet for my daughter’s birthday. I messaged Hi Ho Silver as I was cutting it a bit fine with the birthday deadline. I could not believe how quickly they engraved the bracelet and dispatched my order! My daughter is over the moon with her gift and I cannot recommend Hi Ho Silver highly enough 5* "
February 22
Penelope
" Just a big thank you for my lovely ring - I ordered this while away staying with friends last week; on my return home yesterday, through wind & rain, it was lying on my door-mat as I stepped inside - I LOVE IT. Thank you so much "
January 2022
Stephanie
" I have just received my ring and it fits perfectly. Thank you so much for your amazing customer service; I am very grateful. "
January 2022
Jean
" Received the order in the post today, wonderful efficient service as usual, really pleased with it,thank you. "
January 2022
Elaine
" Just wanted to say a big thank you for great Service on repair of my bracelet . Got it back today. Many thanks. "
March 2022
Susan
" Many thanks for my bangle with the jubilee hallmark, I am very pleased with it and found everyone very helpful, Susan "
January 2022
Andrew
" Such lovely jewellery. I have been buying necklaces bracelets and earrings for my partner and mother for over 10 years! First item from their shop in Bristol at the time. They are fab and very reasonably priced. Also their customer service is excellent! Thank you hiho silver :) "
January 2022
Katie
" Just wanted to let you know the earrings arrived today and I love them - much more me than a bracelet! Thank you so much - I’m looking forwards to wearing them all now constantly!! "
January 2022
Louise
" thank you for your rapid response. Great customer service "
January 2022
Alison
" Just wanted to thank you so much for the excellent quick service! I have received the lovely necklace and the refund! Thanks so much "
January 2022
Alison
" Just got the bangle. Absolutely LOVE it just what I was wanting for so long! "
January 2022
Emma
" Thank you for your recent email. I have now received the replacement earrings and my daughter is delighted with them. I would like to thank you for your prompt reply and for replacing the earrings so quickly and efficiently. After the initial disappointment, the customer service I have received from you has been excellent and I shall not hesitate in ordering from you again now. "
December 2021
Robert
" A short note to thank you for the amazing service provided by yourselves, I placed an order at 17:00 hours yesterday and it was delivered before 12:00 today, beautifully gift wrapped too. Truly stunning customer service ! "
December 2021
Jaqui
" The necklace has arrived today and it’s gorgeous ???? "
November 2021
Frances
" Thanks for the quick delivery of the horse shoe charm for leather bracelet. Very pleased to have it "
November 2021
Bridget
" I just wanted to say how thrilled I am with the bracelets and to say how much I appreciate you making it so stress free to change them, without the receipt and a puppy chewed box. And not charging me for postage. I am so pleased I rang you. THANK YOU and I will be singing your praises!! "
October 2021
Diane
" Thank you so much for your very prompt service, I have just received my new snaffle. "
November 2021
Elizabeth
" I cannot thank you enough, exquisite products and exceptional customer service, as always. Thank you so, so much. "
August 2021
Dawn
" We received our daughters cherry roller bangle today, thank you for the service and repair, and for returning it so quickly. Brilliant service, many thanks. "
October 2021
Sophie
" Thank you SO much for mending my bracelet and returning it so quickly. As always a great service from Hi Ho Silver. "
November 2021
Elisabeth
" The package has just been delivered. Thank you so much for sending it to me so very quickly. Great service! I love the Hope for Heroes bracelet and the little jewellery box. "
November 2021
Ena
" many thanks received the Bracelet yesterday excellent service "
September 21
Jo
" I’ve collected the necklace from the post office and opened it last night. It looks amazing, thank you all so much. In fact, I don’t ever remember it looking so good, clean and shiny. I’m very grateful, it’s been beautifully repaired and restored. Credit to you all for craftsmanship and customer service, outstanding! "
June 2021
Ellie
" Thank you so much for sending out the engraved pin! It looks amazing and I know my friend will love it! Thanks again for wonderful customer service! "
June 2021
Peter
" Thank you for the returned item it was an excellent. Thank you for your excellent customer service and lovely jewellery. "
June 2021
Jess
" I have just received my bigger bracelet and it’s perfect, can’t believe you got it back to me so quickly! I can’t thank you enough. Once again you have been extremely helpful, your customer service is second to none!! Thank you very much, "
June 2021
Claire
" Jewellery arrived today, absolutely delighted with it, really looks super, thank you. I look forward to using the gift voucher. Thank you again for your excellent customer service, very much appreciated. "
March 2021
Jackie
" Hi Michelle, Just wanted to say thank you for the great service from you and HiHo Silver again. This morning I received my replacement ring which I love and my old heart ring which you kindly arranged to be repaired. It looks like new. Thank you so much "
March 2021
Jeremy
" Thank you Michelle, That really is a great service. "
March 2021
Lynda
" Good Afternoon to you Hope all is well I just wanted to say a BIG BIG THANK YOU !!!!!!! ????????????????????????????????????to you and the team for a Fantastic service . I am over the moon with your service and even more delighted and very very pleased with my purchase. I ordered a silver snaffle bracelet yesterday and received my item lunch time today . So so pleased with my purchase and I know my Granddaughter will love it. Lots of gold stars to you all⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ perfect in every way Picture perfect great in real life you have so raised the bar and have a great website. "
March 2021
Corinna
" I just wanted to let you know that my order has been delivered today. I am very happy with your customer service! Thanks from Germany "
February 2021
Angela
" Just to say I received my ring yesterday. Thank you for your excellent customer service. "
February 2021
Moira
" but just wanted to say thank you so much for fixing my bangle which at over 20 years old is v treasured. Your service is first class and it looks like new again. Thanks again, "
February 2021
Lucy
" I just wanted to say thank you for the refund for the one ring, and a thank you for changing the other ring to a slightly different size. All the help is much appreciated! A very satisfied and happy Hi Ho customer! "
February 2021
Amy
" The ring is here thanks so much it’s perfect Thank you so much for your great customer service "
February 2021
Jess
" I had to return a ring due to being faulty and have received my replacement today. I just want to say thank you for such brillant customer service and dealing with the situation impeccably. Thank you "
December 2020
Vivien
" Many thanks my order arrived today and very pleased with the quality of the neckless, I’m sure my daughter in law will be equally pleased. Thanks for your prompt processing. "
December 2020
William
" Thank you for the prompt delivery of chain and pendant. Received it today(Saturday). Lovely piece of jewellery "
October 2020
Barbara
" My bracelet has arrived and I am so thrilled with it. It is a perfect fit, looks substantial without the weight and I know will be my favourite especially as it is easy to put on and off unlike many bracelets. I have been looking for a two tone bracelet for a long time as I often wear a combination of silver and gold jewellery. Most I have seen are either very delicate looking or an enormous price. This exactly fits the bill and I’m so glad I decided to contact you just on the off chance that you could get one. It is even more special as I know it was made for me! "
August 2020
Ian
" Order arrived safely this morning, extremely impressed with your service and quick delivery. Will recommend to friends. "
August 2020
Sue
" Ring arrived, perfect fit and looks great. Thank you for a brilliant personal service. "
August 2020
Jean
" Received repaired bracelet , thank you once again for prompt brilliant service! "
August 2020
Jo
" Hi just wanted to say I’ve received my order today and love it! Thank you "
August 2020
Katie
" Thank you so much for sending my earrings so quickly! I love them and will order again from you "
July 2020
Liv
" I am very impressed by the quick delivery and the quality of the jewellery. I would highly recommend your company and look forward to purchasing more products in the future "
July 2020
Lynda
" Just want to say how fabulous your customer service is twice now I have returned an item for exchange and I have received it back so quickly. Really impressed no questions or queries. Love shopping at HiHo Silver. "
July 2020
Charlotte
" It's just arrived and it's gorgeous!! Thank you so much!! "
July 2020
Paul
" Thank you so much, what fantastic service, I'll be sure to recommend you in future "
June 2020
Elizabeth
" My order has arrived safely and I am delighted with the charms. "
July 2020
Sara
" Thank you so much, amazing customer service to be able to get my bracelet made smaller "
June 2020
Liz
" Thank you so much for your service over the last week or so. I love the ring and your help swapping the ring because I ordered the wrong size was superb. I have no hesitation recommending you to anyone! "
June 2020
Emma
" Just to let you know Chloë’s bracelet has arrived safe and sound. She’s chuffed to bits to have it back. Thank you so much for all your help. Exemplary service as always for Hi Ho. "
June 2020
Margaret
" My parcel arrived yesterday and guess what? I LOVE THEM perfect in every way, thank you so much "
June 2020
Hope
" Lovely to have such great customer service "
May 2020
Kate
" Received bracelet and gorgeous wrapping with tag this morning Thank you so much "
May 2020
Alice
" I’m just emailing to say I got my ring today in the new size – and it is absolutely perfect! Thank you so much both for creating a beautiful product, and for providing me with such amazing customer service. The speed of replacement was incredible, and I really appreciate it "
February 2020
Sue
" Arrived already. Really pleased with it. Hopefully my niece will be pleased with it for her 21st. Thank you for your amazing service, as always. "
February 2020
Anne
" Thank you so much for speedily despatching my order. Most impressive service. It arrived today and is really lovely! "
January 2020
Nicola
" Snaffle bangle received this morning, many thanks for the prompt despatch. It is absolutely gorgeous, even more so than in the photo/description! It's a present for my good friend for a very 'big' birthday, but I would so love to keep it myself. Will have to drop a few hints to my other half! "
September 2019
Sue
" Order arrived safe and sound...thank you for super-speedy delivery. Very impressed - and arrived in time for daughter's birthday ???? "
June 2019
Rosanna
" Just returned home from the highland show to find my repaired bracelet! Your customer service is amazing! Thank you so much for your help and I will enjoy wearing the bracelet with yet another pair of beautiful earrings purchased yesterday! "
June 2019
Ben
" My girlfriend absolutely loves the ring now we have the proper size (P fits a charm, R definitely would’ve been too large), thank you so much for your prompt delivery and polite, responsive customer service. I’m sure you’ll be receiving my business again. "
May 2019
Elisa
" I’ve just received the ring - thank you so so much for the best service ever!! "
March 2019
Jayne
" Thank you for sorting my bracelet!! I received it today and over the moon. What fabulous service xx "
March 2019
Mary
" Grateful thanks for a very speedy despatch of my order All done in less than 90mins Will definitely use your company again "
March 2019
Seonaid
" Bracelet received today! Thank you so much for the outstanding customer service. Xx "
March 2018
Anne
" I would just like to thank you for sponsoring the turnout at the Portman Point to Point where I won my voucher. I love your products so it was a great prize. "
March 2018
Hollie
" Just a quick email to say a massive thanks for your great customer service i sent in a munched loved broken bracelet and it has returned as new you are all wonderful thanks again "
February 2018
Emily
" The ring has just arrived. It fits perfectly and I absolutely love it, thank you so much for all your help! "
January 2018
George
" just a quick email to say thank - you very much for fixing the necklace I sent in last week in such quick time! Its nice to deal with a company that has such good customer service for once!!! "
28th June 2018
Sharon
" I would just like to thank you for your amazing, friendly service. I think it was Michelle I spoke to on the phone yesterday, having been badly let down by another company, you came to my rescue so efficiently. The bracelet has just arrived and I know the recipient is going to love it! Thank you so much for helping me out. "
May 18
Jodie
" Just a quick note to say thank you so much for helping with swapping my order over! Great customer service! "
March 2018
Sophie
" Thank you SO much for repairing my bracelet and for doing it so quickly. It is great to have it back. Wonderful service as always from Hi Ho Silver. "
February 2018
Isabelle
" Just wanted to say thanks for your amazing service. I ordered stirrup necklace on Monday which had literally come into stock that day and it has arrived today via mail. Thanks - couldn't have asked for better service. "
January 2018
Suzi
" I have just received my replacement bracelet in super quick time - huge thank you for all your help! As always Hiho Silver has been amazing and your customer service is second to none! "
January 2018
Julie
" Received and thrilled with it, thanks again for your help. "
June 2018
Romina
" "As an incredibly pedantic customer, I can honestly say that I have every possible superlative for Hiho! The design and quality of their jewellery is exceptional and their customer service is absolutely first class. Cannot recommend highly enough!” "
March 2018
Angie
" Can’t thank you enough for my bit bracket it is absolutely stunning & the fit is perfect. Super happy customer & I might just have to order the 2tone one too????xx "
March 18
Lucy
" Received my ring back today. Thank you so much for the repair and very efficient service. "
February 2018
Emma
" I just wanted to let you know that I received the necklace yesterday and it is absolutely beautiful, I love it so much. Thanks so much for your help. I’m so happy with my choice!! Again, Hiho have sent very quickly, a very beautiful item of jewellery - you never disappoint!!!! "
January 2018
Robin
" You could not have been nicer or more helpful during what turned out to be a more complicated transaction that either of us counted on, thank you "
June 2018
Amanda
" I must also add I am very impressed with your customer service and would not hesitate to recommend you to friends and family. "
May 18
Heather
" Thank you again for your help and first class service!!!! "
March 2018
Sophie
" Thank you so much for fixing it for me. It is my most favourite piece of jewellery amongst my other Hiho items so I'm glad to be back wearing it again! The cherry roller necklace and my triple daisy ring from you are my favourite. Thank you for your excellent service with fixing my necklace and thank you for the many beautiful Hiho items you offer. It is my favourite place to get jewellery from! Jewellery that is both equestrian AND quality is what I love about Hiho. Your Instagram especially makes me want more! Thank you so much for your excellent service "
February 2018
Joanna
" Your website is great and the ordering process was so easy ......and prompt. I will be back! My daughters and myself have several pieces of HiHo from Sherborne and as far back as the Honiton shop! "
January 2018
Jane
" Thank you for brilliant quick service - arrived yesterday and left on doorstep as per note on envelope! Lovely bracelet "
April 2019
Poonam
" I just wanted to say thank you for the ring, its perfect! I'm so grateful for all your help and love Hiho Silver even more, what wonderful customer service! "
July 2018
Vicky
" Package received. Very impressed with the speed of delivery. Many thanks. ☺️ "
May 2018
Sue
" Just to say thank you for sending my order for foxtail bracelet, great service only ordered yesterday and it arrived this morning it is just the perfect length and exactly what I wanted "
March 2018
Fiona
" Thanks so much for your speedy efficiency Happy Easter! "
March 18
Adrienne
" Thank you, what great customer service. That's why I like shopping with you so much...... as well as the great jewellery designs of course!! "
February 2018
Jill
" Have now received my bangle and am very pleased with it. Thank you for excellent customer service . "
January 2018
Janice
" Hello thank you very much for my new necklace, I very much appreciate your attention and punctuality. Fabby company. "
March 2019
Janet
" I just wanted to thank you for your help. Our daughter has now had her birthday. The necklace arrived safely and she’s thrilled with it. You made very easy to achieve "
June 2018
Judy
" Thank you for your wonderful fast service, my bracelet arrived this morning and I really love it, the photos don't quite do it justice! I will certainly be ordering from you again. "
March 17
Madeline
" I would just like to pass on my sincerest thanks for your wonderful customer services. "
March 17
Rosemary
" Received my repaired pearl bracelet,thank you for your prompt service. "
February 17
Diana
" Bracelet arrived safely, many thanks for your excellent service "
February 17
Kate
" Thank you so much for the beaurtiful bees, they are exactly what I wanted and I am thrilled. Cant wait to wear them! "
February 17
Jane
" Thank you for the lovely brooch - it arrived very promptly and I love it! I have several other Hiho Silver items - earrings, bangle, necklace etc, and I always come to you for birthday presents etc for other members of my family (I use your Sherborne shop - although I have bought at Shows too, Badminton and Olympia). What a wonderful service - thank you! "
February 17
Jennie
" I received my repaired silver necklace in the post this morning. Thank you so much for your quick efficient service. "
February 17
Amelia
" I have just received the cherry roller bangle in rose gold, it is beautiful and fits perfectly. Thank you so much! "
January 17
Kirsty
" Just to say a huge thank you for adding the safety chain and new T-bar to my bracelet. I am so thrilled with it, and am wearing it with confidence. What a fantastic service and company, I love hi ho silver jewellery and will certainly buy from you again without a doubt. Thank you so so much, what a rare company. "
January 17
Ali
" Thanks again for a great service. "
January 17
Emma
" Thank you so much for all your help and great communication. Such a fab company "
January 17
Dawn
" Thank you very much my Willberry has arrived back today what a great service from you. "
January 17
Lynn
" amazing service, i received my order this morning, thank you "
January 17
Debs
" Thanks so much Michelle !! ----how's that for service , a gorgeous bracelet when I got home from work and I only spoke to you yesterday morning , will definitely be ordering more "
January 17
Catherine
" Thank you very much for your excellent standard of customer service - I really appreciate your help and efficiency. I am really impressed! "
January 17
Debs
" Thank you so much for the prompt delivery of my bracelet , it is even nicer in "person" "
December 16
Anne
" Thank you so much for all your help with this order. You have been most efficient and so upbeat. It's a pleasure doing business with you. Thank you and Happy Holidays "
December 16
Jon
" Excellent service thank you again "
November 16
Shona
" Thankyou so much for your excellent service will definately shop with Hiho again "
October 16
Izzy
" Have received the lovely bangle. Love it, just what I had been looking for and already wearing it. "
October 16
Helen
" Hi ho silver is an an amazing firm. Love your jewellery and your customer service wish some other companies were like you ! It's the mega size ones that often don't care. "
October 16
Steve
" Thanks Michelle Excellent service, I couldn't ask for more. "
October 16
Werner
" Wow I'm impressed. That's incredible service?? "
September 16
Ian
" We visited your Dorchester store this morning and saw a very helpful young lady who repaired my wife's bracelet and cleaned both the bracelet and the necklace. When collected they looked absolutely magnificent! We can only say very many thanks for such an excellent service. Your moniker of "Countess of Contentment" is absolutely correct! Once again thanks to you and the young lady at the store "
September 16
Tom
" Received the repaired bracelets and i am very pleased and grateful for your outstanding service "
August 16
Dee
" I received my bangle this morning and am absolutely delighted with it, so thank you very much. Also to order it one day and have it delivered the next was amazing. "
August 16
Melinda
" Just wanted to thank you for you outstanding repair service. I returned my bracelet to you in Thursday's post and was wearing it again by Saturday! I have always loved your items but will be singing your praises even louder now. "
August 16
Nick
" Just a short note to say that my wife loved the matchstick jewellery, For that matter so do I ?? Thank you once again for your help in pulling all the pieces together. "
July 16
Billie
" The 3 Willberry charms arrived safely today and they are lovely,the detail is amazingly accurate,I am very pleased with them and so are my Goddaughters.Thank you very much for your all your help. "
July 16
Mylene
" Thank you for swiftly and safely delivering my "Willberry Wonder Pony" to me. He was perfectly packaged and is absolutely beautiful. I will wear him with pride, safe in the knowledge that ??10 has gone to such a worthy cause. Such a wonderful way to raise money for Hannah's legacy. "
July 16
Elizabeth
" Bracelet arrived today... delighted with it. Thank you for extending it and posting it to me. "
July 16
Nina
" I received it this morning & it???s lovely. Great customer service !!!! "
July 16
Donna
" I have received the bracelet back this morning, thank you so much for your fantastic service. "
July 16
Sam
" Thank you for your speedy service received this morning "
July 16
Lee
" Excellent service and very much appreciated. "
June 16
Pat
" Thank you for your super quick service with my necklace. It is the perfect length now. "
June 16
Emma
" Love the bracelet and earrings and wearing them all the time. Thanks again, will definitely buy from Hiho Silver again as the Customer Service is excellent - will let friends know as well. "
June 16
Clare
" I am just writing to say thank you for such excellent service, I ordered my bracelet Yesterday and it arrived this morning!! As for the bracelet itself???????????????.it???s just gorgeous, I love it. Once again, thank you, sometimes we are all too quick to complain about service and products and not always so good at giving credit where it is due so I just wanted to share my feelings of joy and happiness at receiving such a lovely item so quickly "
June 16
Colin
" Wire bangle arrived safely this morning, Many thanks for your speedy, efficient service. "
June 16
Liobhain
" a real pleasure .. fantastic service Michelle .. thank you! "
May 16
Emma
" Thank you so much for repairing and returning my bracelet so promptly. Delighted to have it back - it had been broken for ages! "
May 16
Diana
" Thankyou very much Michelle, I very much appreciate that. Its so nice to deal with a company that puts it customers first. I will look forward to hearing from you. I think the bees are amazing. With very best wishes. "
May 16
Lisa
" Thank you for such excellent service! "
May 16
Sue
" Thanks for all your help bracelet has arrived. Lovely. "
May 16
Louise
" Thanks Michelle, I honestly think you sell the nicest jewellery in Dorset, excellent quality and really unique, keep up the good work. "
April 16
Bob
" Just like to thank you for the help for hero bracelets we received today. Super quality and fast delivery! Well done and thanks. "
April 16
Alex
" Thanks very much for sorting out my bangle order and for your very prompt and customer focused service. My wife is delighted with her bangle. she tells me the fit is perfect, the design lovely and the quality is great. "
April 16
Susan
" Thanks a lot Michelle and for your excellent Customer Service. "
April 16
Marion
" Many thanks for altering and sending back my silver necklace. Excellent service as always! "
April 16
Louise
" Just to let you know,ive received my bracelet today and its gorgeous...even nicer in the turquoise. Thank you so much "
March 16
Jane
" I'd like to thank you for the excellent service you have recently provided. In November I ordered a bracelet for my daughter as a Christmas gift. I then decided I'd keep it until her birthday in February. Unfortunately as she has slim wrists the bracelet was too big. I telephoned your company and asked about having the item altered. I was told to post it to back you with her wrist size. I posted it the Saturday and was delighted to receive it back on Tuesday. Thank you so much for your efficient, friendly service. "
February 16
Jane
" Just to say that the pendant arrived yesterday. Thank you for such quick and efficient service and help - all much appreciated. "
February 16
Lucy
" Bracelet received mended and beautiful again - thank you for your efficiency and speed. A very grateful Mum "
January 16
Karin
" Thank so much ?? it's such a pleasure dealing with you and the HiHo Silver team ... You've been so helpful and hope to purchase more items from you soon! "
January 16
Brenda
" Thank you Michelle , I received my bracelet this morning. It is perfect! It feels solid and I will wear it without worrying about losing it. I can't believe how excellent your service was!! I feel indebted to you. Please accept my good wishes "
January 16
MaryLou
" Countess of Contentment is very apt! "
January 16
Brenda
" Your service is second to none "
January 16
Kate
" Thank you very much for the repair of my bracelet I was very impressed with the prompt service, I thought it was aright off!Also my granddaughter was thrilled with the bracelet I ordered from you for her for Christmas ! Once again thank you. A very Happy and successful New Year. "
January 16
Anne
" Thank you for confirmation. And great service. "
January 16
Steve
" Excellent. I really appreciate the speedy response and delighted to get it has already been despatched. Thank you for exemplary customer service! "
January 16
Paul
" I just wanted to drop you a quick email to say a massive thank you for being so flexible and customer focused in resolving my order problem just before Christmas. I had incorrectly ordered the sterling silver version of the cherry roller bracelet, and with it having arrived on the Monday before Christmas, I rang you with little hope of resolving before Christmas Day. I was therefore delighted, and super impressed that you allowed me to pay the extra payment for the rose gold version, and sent the bracelet same day, and on good faith that I would return the silver one. All in order that I would have the gift for christmas. Brilliant service, and the bracelet went down a storm....! "
January 16
Laura
" My necklace has just arrived and it is just perfect. It compliments the earrings really well and the chain length is great. Thanks for all your help. Now it's time to start scouring the website to see what I want for my birthday! Wouldn't buy jewellery from anywhere else now as hiho's stuff is just beautiful and great quality. "
January 16
Jodine
" The products are great and we love them. They came in a lovely presentation box, which added to the allure, and a thank you note stating who packed the order. Very nice indeed! "
December 15
Joan
" Many many thanks for returning my snaffle bracelet so quickly. To say I am delighted is an understatement. "
December 15
John
" Many thanks Michelle, you???re a Christmas star. "
December 15
Lorraine
" Thanks Michelle and received my bracelet in post today - brilliant service! "
December 15
Sarah
" Many thanks for an exceptional service! I will not hesitate to use your service again - thank you "
December 15
Jo
" Just like to say I have just received my first order off you, and so chuffed, I love all of it. Great quality and looks fantastic. Cant wait to order again. "
December 15
Rebecca
" Thank you for all your help, I would not hesitate to use your company again after the service I have received. "
November 15
Andrew
" Thank you so much for your help, excellent company and service, that's brilliant. "
November 15
Helen
" I bought a bracelet for my daughter???s Xmas present at yr stand at Uttoxeter and meant to say that it is gorgeous; my husband says it is very nicely done. "
November 15
Lee
" Many thanks for your prompt reply???.. bracelet now ordered! You???ve just made someone???s Christmas that little bit more special. "
November 15
Georgie
" Just to let you know I adore the daisy ring you sent me in replacement to the earrings. Your service was wonderful and I wear the ring almost everyday. So a huge than you. "
November 15
Becky
" It has been fabulous customer service and I will 100% order from you again! "
November 15
Cilla
" I told my boss about HiHo after she admired my jewellery. She ordered a mug from the 'man in a hurry' section and she said 'it arrived virtually before I ordered it'. So a satisfied customer and she'll be ordering more. "
November 15
Pamela
" That is extremely kind of you and I hugely appreciate all the trouble you have gone to. Exceptional customer service. "
November 15
Marion
" Thank you and Becky - they arrived today and are now on and looking good! "
October 15
Denise
" I just wanted to say thank you for getting the bracelets to me that i ordered on Sunday. I have come home today and found them waiting for me, in time for the party, so thanks very much. "
October 15
Sue
" Thank you Michelle for excellent customer service. The new bracelet is lovely and i have worn it every day with no bobbles falling off. "
October 15
Ken
" Thanks for your quick response and delivery, earrings arrived and wife loves them, thanks Again. "
October 15
Vanda
" Thank you lovely Countess..... "
September 15
Rosemary
" Thank you so much for my beautiful Snaffle Bracelet , which I ordered on Tuesday & arrived this morning ! Also thank you to Michelle who packed it so beautifully . I have been buying silver items from you for many years & the quality has been consistently 1st class. I love your Equestrian range ( a very inspired idea ! ) & I hope you continue for many years to come. "
September 15
Toni
" Mum finally got round to giving me the bracelet, and it is absolutely, 100% perfect. The fit is perfect, the silver is so sparkly, and I am thrilled with it! I'm happily showing it off to all my horsey friends, and making sure they know where to look! "
September 15
Jackie
" Just to say how delighted I am with the service I received when sending back my necklace for repair!! I only sent the necklace on the Monday and got it back two days later on the Wednesday. Well done HiHo and thank you! "
September 15
Steve
" Just to let you know I have received bracelet, Thanks for your prompt action and first class customer service "
August 15
Jeni
" I love, love, love my new bracelet! It was suposed to be a present but couldnt bear to part with it! (she had flowers!) Excellent quality, very prompt delivery, very impressed. Will be ordering again soon. I have my eye on the snaffle ring at mo, just need to find out my size! Thank you so much Hiho! "
August 15
Michael
" Many thanks for sending us back a beautiful new looking ring! Luci is over the moon and this in turn makes me happy! Super impressed with HiHo service as usual! "
August 15
Angela
" Thank you for the silver snake chain. It is perfect just what I wanted. I was pleasantly surprised how quickly it came well done. "
July 15
Di
" Just a note to thank you for the earrings that arrived yesterday! Very efficient service. "
July 15
Anne
" My replacement necklace has just arrived????????????it is really beautiful! Thank you so much for taking the trouble to search out the beads!. Just the right length, and more substantial than the first one!! So shows up more. I shall really enjoy wearing this lovely piece of HI HO! "
July 15
Ross
" Just to let you know item arrived yesterday. Thankyou very much. Present was well received. "
July 15
Gillian
" As always excellent customer service from HiHo! "
July 15
Ann
" Just received the bracelet, many thanks for your wonderful service. "
July 15
Louise
" Many Thanks again for such excellent service. "
July 15
Nick
" Hiho Silver away ... indeed. From Somerset to the Black Isle in the Highlands of Scotland in 24 hours!! Now that's what I call service. I am delighted with your Help for Heroes bracelet. You may be Hiho Silver but you get a Hiho Gold star from me. "
July 15
Alice
" I have received the new bracelet and my Dad is very happy with it. I would just like to thank you so much for being so efficient and helpful with my request. "
July 15
Helen
" WOW! Perfect gift, excellent service. Your special elves deserve a bonus! "
June 15
Anne
" Thanks v much for this???????????????..and just wanted to tell you how much I Love the new necklace and bracelet ordered recently and received yesterday! Thank you??????.I shall get a great deal of pleasure wearing the set this summer! "
June 15
Sharon
" Thank you for dealing with me so well. Sorry the bangles were a no go, but will definitely not hesitate to use your website again. It???s not often you get such amazing customer service. "
June 15
Fiona
" I received my repaired bracelet today and I'm delighted to have it back. I'm very grateful for the speedy repair and all your help You are truly the "countess of contentment" Many thanks again. "
June 15
Trina
" I just wanted to say thanks for the excellent customer service. I was able to order the necklace and wear it when going out on Saturday evening! I have asked for a similar email when something is back in stock from Tiffanys and their customer service is nowhere near as good as yours! "
June 15
Nicola
" Many thanks for your very prompt and efficient service! "
June 15
Portia
" Thank you so much for your efforts and time - and it???s been wonderful to have such personal and efficient service! So very much appreciated and a real luxury. "
June 15
Beth
" Thank you, I got the bracelet for my birthday yesterday and it fits perfect, love it :) "
June 15
Amy
" The bracelets have just arrived, and they???re beautiful, Thank you so much Michelle - I???m sure there will be one very happy lady come her birthday next week! "
June 15
Di
" Thank you for your excellent service. "
June 15
Julia
" I have the necklace- thank you so much, it's gorgeous "
May 15
Louisa
" What super customer service, many thanks! "
May 15
Louise
" Thank you so much for your help, the star earrings arrived the next day and I love them. Fantastic customer service and I always love the things I buy from you. "
May 15
Mandi
" I have just received my silver and gold riding whip bangle and I wanted to let you know I am absolutely thrilled with it.The quality and workmanship is excellent and I will be recommending your company to all my friends and family. "
May 15
Sharon
" Excellent service as always "
April 15
Rach
" Thank you for your amazing service. I received the bracelet yesterday. I cannot thank you enough. I will definitely order other items from you "
April 15
Conrad
" Arrived perfectly yesterday. Thanks for the great service. "
April 15
Wendy
" What an excellent 'welcome home' delivery. Just got back from food shop-and the postman arrived with my package!!! Looove the earrings-such a classic design. Delighted with the bracelet (and thank you for the elastic!). I'll be back!!!! "
April 15
Hazel
" Thank you so much for the prompt service "
March 15
Louise
" I just wanted to let you know how impressed I am with your jewellery and the service I received. I've been looking for a statement silver necklace and was finding nothing worthwhile or special in the high street stores, it all looked boring and the same. I went into the Dorchester HiHo store and all the jewellery was beautiful and looked really well made. I was served by two ladies on different days and they were both very helpful and the service I received was the best I've had for a long time, I felt valued as a customer. I also bought a lovely silver bangle as I just couldn't resist! I'm now looking forward to saving for my next purchase as the silver styling is very unique and my necklace feels very special. Keep up the good work! "
March 15
Janette
" I just wanted to say I received the lovely bracelet with the hammered heart added on to it, it's lovely. Many thanks for your excellent service "
March 15
Carol
" Thank you SO much for returning the repaired necklace. What service, amazing "
March 15
Christine
" Just a belated "Thank You" for the bangle & pendant , offered as a prize in the February NFU Farmers & Growers magazine ! I was astonished to receive them , waiting for me when I returned from a brief trip away . A lovely surprise ! THANK YOU ! "
March 15
Caroline
" I just wanted to thank you for sending the box for the necklace. It arrived today & I'm very happy. Excellent customer service! "
February 15
Nicola
" Received with thanks, Much appreciated "
February 15
Louise
" Thank you for such excellent service. "
February 15
Janette
" Many thanks for your excellent customer service, I am always impressed with Hi Ho. "
February 15
Marion
" Thank you so very much. Brilliant service. I am wearing it already. So pleased to have it back. "
February 15
Penny
" On Saturday I visited your Dorchester store and was assisted by Karen. I wanted once again to contact you to let you know that the service that I received was excellent. Karen was friendly, extremely helpful I really appreciated the help that she gave. Once again Hi Ho your staff are a credit to your business and your jewellery is stunning. "
January 15
Paul
" May I say how pleased I am with your prompt action, I would not hesitate in shopping with you in the future and indeed will recommend your site to all my friends and family , thanks again. "
January 15
Sally
" I have just noticed aka "Countess of Contentment" - wonderful! Just to say received bracelet this morning and again many thanks for your excellent customer service. "
January 15
Val
" Thankyou so much for the excellent and impressive service you gave me when repairing my bracelet. Your customer service is second to none. I miss the store in Farnham where I purchased many items for myself or for gifts but your online service is superb and I will soon be purchasing again! "
January 15
Penny
" I just wanted to contact you re the service that I experienced this week in your Dorchester store - it was excellent. On Wednesday 7/1/15 I bought an Alex Monroe pendant from an assistant who was so helpful and friendly and the service she provided ultimately made me decide to buy the pendant. Once back at home I realised that the chain was too long (tried it on over a scarf in store!!!!) so went back on Thursday 8/1/15 and saw another lady and once again she was so helpful in assisting to sort out a new chain and very friendly. Give yourselves a pat on the back Hi Ho. "
January 15
Deborah
" I am writing to let you know how impressed I was with the excellent service you have shown. Speedy service, beautifully packaged and a quality product. Well done! "
January 15
Louise
" Thanks for such amazing service, I love Hiho jewellery. "
January 15
Sarah
" Just wanted to acknowledge receipt and say thanks for the bracelet which I received by post the next day. Contentment factor - 100% "
December 14
Fern
" Always such brilliant customer service! "
December 14
Laila
" Thank you very much, I actually went into store to have my ring size checked this morning and didn't expect them to be in already. I bought the swirly ring and a silver band company ring too :) Lovely service from you and the lady in store. "
December 14
Roland
" The bracelet has arrived already. I want to thank you so much for dealing with this - I feared it could become difficult, but it wasn't at all. Your title (the "countess of contentment" bit) made me smile when I first saw it - but it is true. "
December 14
Anwin
" I ordered a bracelet on Friday Evening, and it arrived today. Im so pleased with it, and the speed it took to get here - a month before xmas. I'm delighted, If I had more money i'd buy loads more from you!! Thank you for such good service - saw your ad in the horse and hound! "
November 14
Phyllis
" Just to thank you for being so prompt at sending the stirrup pendant - I only ordered it yesterday and it arrived today. It is lovely and I am so pleased with it. It is for my horse mad Grand-daughter's 30th birthday and I know that she will be thrilled with it. "
November 14
Jill
" As usual a brilliant service from Hi Ho. Thanks so much for fixing my lovely bracelet. "
November 14
Sue
" Dear Hiho Team, Many thanks for your excellent service. The bracelet arrived safely this morning, having only been ordered yesterday! How lovely to experience such good old fashioned customer care. "
November 14
Diana
" I just wanted to say, thank you so much for re stringing my necklace..so efficiently and to receive it back so quickly. love this necklace so it is so nice to have it back round my neck! Thank you. "
October 14
Sarah
" Thank you very much for my repaired silver bracelet which I brought to you at Burghley Horse Trials. It is back to it lovely best. "
October 14
Suzy
" Hello all, I wanted to send you some feedback re my recent order . Order arrived very quickly (I am in New Zealand), Beautifully presented and packed (by Michelle), Really delightful and original jewellery "
October 14
Jess
" I just wanted to drop a quick email to say a massive THANK YOU! It arrived yesterday and I am over the moon with the service and just thought I would let you know what a lovely bracelet it is aswell! I am sure my mum will love it as a Christmas present. Look forward to seeing you at some more shows and spending some more money on fantastic products. "
October 14
Robin
" I bought a bracelet at Burghley (well, I bought two...) which broke and was brought straight back to you. I received it in the post yesterday, all mended and soldered, and just wanted to say thank you for such good service. I love both my new bracelets - in fact, everything I have bought from you over the years. "
September 14
Anne
" Thanks for the bracelet and such prompt service, looking forward to my next purchase with you. "
September 14
Claire
" Hi Michelle & Gemma, It's arrived safely big grin !! Love it, wearing it right now ! Big thank you, Be in touch again I'm sure. "
August 14
Roberta
" Delighted with the large horseshoe necklace and with the service I received. "
August 14
Alan
" Thank you for great customer service. Nice H4H bracelet. "
August 14
Kay
" Thank you for your prompt reply and kind attention. You've been so professional and kind throughout. "
August 14
Sue
" Just wanted to say thank you to the lovely lady in your Dorchester branch who repaired my bracelet this afternoon. I am very grateful to her. "
August 14
Catherine
" Just to say thank you very much for my necklace received this morning, your service has been very efficient, friendly and fast and I am very pleased with the necklace "
August 14
Lyn
" Thank you so much for mending our daughter's bracelet and returning it so promptly. It means a lot to her and we are very grateful. "
August 14
Elizabeth
" Just a big thank you for your quick order I have just received. The silver fox charm is now on my leather bracelet, Excellent customer service! "
August 14
Carey
" Thank you very, very much for repairing my Kauto Star bracelet and returning it to me so quickly - I am really grateful, what fantastic service from Hi Ho Silver as always :) :) "
July 14
Karen
" Thank you very much. Fantastic customer service! "
July 14
Lyn
" Just to say thank you so much for the bracelet its lovely as all your jewellery is. "
July 14
Gail
" Thank you so much for the beautiful bracelet which has just arrived in plenty of time for my niece's birthday. It was the right choice for her, but think that anything else would have been equally as lovely. Thank you for great service and especially the help from Michelle with choosing the gift. Will have to hint like mad for something for me now!! "
July 14
Jane
" Thanks once again Michelle for a fast and efficient service "
July 14
Audrey
" Just wanted to say a big thank you to you at Hiho silver for repairing my necklace so promptly, It was very impressive customer service! "
June 14
Vikki
" Super Service "
June 14
Kim
" I just wanted to say thanks so much for repairing my earrings! They arrived yesterday as good as new, brilliant customer service! "
June 14
Diane
" Just to let you know I have received my repaired bangle and it looks as good as new! Thank you so much for your prompt, efficient service, I really appreciate it. I will definitely being visiting your stands at Burghley and Badminton Horse Trials (as usual) to search for any other beautiful pieces that you produce. Thanks again for the fantastic service. "
June 14
Karen
" Thankyou for my order, i was really impressed with the prompt and helpful customer service and would have no hesitation to recommend you to all my friends and family "
June 14
Jane
" I just wanted to say a big thank you for the excellent service. I was concerned that I might be too late for my friends birthday, but your delivery has arrived today - next day!! The bracelet is beautiful and I know she is going to love it. I will definitely recommend Hi Ho. "
June 14
Karen
" Just a quick note to let you know that the bracelet arrived safely. It's lovely and the niece is very happy!! (Might have to convince someone to buy one for me!!!) "
May 14
Sue
" I just wanted to say thank you for sending the chain to go with my pendant. It's beautiful and much appreciated. "
May 14
Lorraine
" I was very pleased with the efficent service "
May 14
Kate
" Exceptional customer service :-) thank you "
May 14
Fiona
" What excellent customer service. Thank you very much. Happy Friday! "
May 14
Anne
" I have just received my bracelet and I am absolutely delighted with it. Fantastic service too "
May 14
Katy
" Thank you. I shall have a happy niece . Thank you again for brilliant service "
May 14
Rowena
" Just to say thank you very much for the repair of my pearl/silver necklace. I really appreciate your excellent service "
May 14
Emma
" The necklace arrived at 8.20! I am really greatful to you for upgrading it to next day delivery when it was entirely my fault. It was a 40th birthday present for my friend and she loved it. I love Hi Ho Silver jewellery and miss the Cirencester shop. I will be recommending your site to everyone! "
May 14
Julie
" I am very pleased with the service and love your jewellery, thanks! "
April 14
Angela
" I have just received my recent order from you and I love it as with all your products :) also I was chuffed to find a little chocolate egg which made me smile, a little Easter touch :) then realised I had won a ??5 voucher too, so thankyou I think your great, keep doing what you do it's fab. Kind regards a very happy customer Angela "
March 14
Jane
" I received my bracelet back today. Thank you so much for such excellent service "
March 14
Karen
" Hi Michelle (Countess of Contentment), Just wanted to say a BIG thank you for sorting my bracelet out so speedily. Very efficient and excellent service as ever. "
Feb 14
Chris
" We received the necklace today - thank you do much for a splendid job and first class service. "
Feb 14
Carey
" Thanks for your e-mail, and for the excellent customer service that HiHo Silver have given as always! It really is a pleasure dealing with you, thank you again for your help it is very much appreciated. "
Feb 14
Elaine
" Just to say many thanks for your help and the necklace arrived safely !! "
Feb 14
Susan
" thank you michelle excellent customer service i will definitely shop with you again "
Feb 14
Niki
" I'm writing to express my thanks and amazement at the wonderful service I received from Hiho silver when I returned a bracelet for repair. It was back with me within four days and I'm delighted. Thank you so much. "
Feb 14
Angela
" Thankyou soo much I love them! Hi ho is always my port of call when picking jewellery and your customer service is fab too. "
Jan 14
Jane
" Once again you have provided the best customer service ever! "
Jan 14
Estelle
" Thanks for a prompt delivery - I am really pleased with everything about my purchases and your great service! "
Jan 14
Charlotte
" Just wanted to say a big thank you for the bracelet it is absolutely stunning. Thank you so much for sorting this out for me. It is much admired. "
Jan 14
John
" I wanted to let you know that the prize arrived safely this morning. The jewellery is fantastic - I love the deigns and the quality is excellent. I would also like to praise the exceptional service and lightning fast delivery. You truly are the "Countess of Contentment". Thanks again to you and everyone involved. "
Jan 14
Jane
" Thanks once again Michelle for your professional and efficient service. "
Jan 14
Matt
" Received the bracelet today through my fiancee, absolutely delighted with it will be recommending this to my friends and brilliant that its helping help for heroes "
Jan 14
Aditi
" It's this personal touch that makes me keep ordering from yourselves despite moving to New Zealand. "
Jan 14
Jan
" Thank you a fantastic order delivered very quickly Thank you "
Jan 14
Cherry
" Arrived today and are perfect! MANY thanks!! Happy New Year! "
Dec 13
Richard
" Following the order of the HiHo Silver Snaffle necklace that I purchased yesterday I would like to thank you for your excellent customer service as I have just no received the necklace as advised I would by yourself. the service was very swift and professional where I will recommend your company to anyone looking for items of jewellery "
Dec 13
John
" Thanks again for your prompt reply - great service "
Dec 13
Andy
" Just a quick email to let you know that the necklace has arrived safely! Once again, thank you so much for your help with this. "
Dec 13
Nicola
" thanks so much - the earrings arrived this morning, a perfect pair in mint condition! Thanks also for such prompt and friendly service "
Nov 13
Camila
" I just wanted to say thank you so much I received my ring yesterday and love it! I've been after it since I saw it at burghley in September so I am so happy to be able to finally have one! "
Nov 13
Julie
" Just a quick email to thank you for the excellent service provided regarding my bracelet. It arrived back safely yesterday . Thank you "
Nov 13
Cilla
" The rings have arrived and are fabulous "
Nov 13
Felicity
" Thankyou for my new ring.. fits perfectly "
Nov 13
Christine
" I would just like to say a big thank you for sending the above - they are really beautiful and I am really pleased once again. The Hiho service is exemplary - fast postage, great clear emails and prompt replies when required etc; ...thank you so much ! "
Nov 13
Rachel
" Many thanks for the beautifully packaged jewellery and v speedy delivery! "
Oct 13
Caroline
" Thank you for returning my necklace which I received today. Excellent service "
Oct 13
Nick
" Bumble bee arrived today, First class service and a delightful product. "
Oct 13
Keith
" Fantastic customer service!! "
Sept 13
Caroline
" Thank you arrived all ok. Best service ever. "
Sept 13
Christine
" I just wanted to say thank you for the very prompt way my order was dealt with recently.....the cross and chain arrived safely, and so well packed. I am thrilled with it.....really beautiful , like everything I have bought from Hi-ho - even better than I hoped ! "
Sept 13
Linda
" It is true, you are the Countess of Contentment! I've just received my repaired necklace back and am so delighted as I wore it all the time and was told it was irreparable. Thank you so much and I will recommend you to everyone I possibly can and hopefully, your terrific after sales service will result in good business for you. It certainly makes me want to spend my money with you again - I miss you being in Chichester but glad to know I can find you online in future. "
Sept 13
Alison
" Thank you so much, the bracelet arrived today. I am sure my daughter will love it! "
Sept 13
Celia
" Thank you for the very speedy delivery of this beautiful pearl necklace. "
Sept 13
Pam
" Just to say thanks for the very efficient dispatch of my order. I was delighted to receive it earlier today, less than 24 hours since I placed the order. I had admired the necklace in your Dorchester branch in June and saved up to buy it. "
Sept 13
Paul
" Yesterday morning I placed an order for 2 help the heroes bracelets through amazon. I was amazed that they arrived today and I just needed to thank you guys so much for such brilliant service. I have signed up to your newsletter and will definitely shop with you again and I shall come direct rather than through a third party. Well done and again many thanks. "
Aug 13
Angie
" Thankyou for being a great company with fab customer care, my Hi ho collection is growing very quickly lol :) "
Aug 13
Dawn
" My god that's amazing service. My first purchase and for a friends 50th who saw earrings at Gatcome. "
Aug 13
Lesley
" received my order this morning.Very impressed with the service.the goods were just what i wanted for a special gift.thanks and i will definately use your company again. "
Aug 13
Sue
" Thanks so much again for the excellent quality service "
Aug 13
Plum
" My large snaffle bracelet its a fab bracelet and I am getting compliments every time I wear it "
Aug 13
Christine
" I just wanted to say a big thank you for sending my little order for the earring backs so quickly ! I am very pleased and grateful. "
Aug 13
Charlotte
" Thank you so much for your help and for sending my pearl earrings. They are beautiful and complete my suite of necklace and bracelet. "
Aug 13
Chris
" I just wanted to thank you for repairing and returning my wife???s bracelet. Your excellent service and speedy turnaround is much appreciated "
Aug 13
Hilary
" Just to let you know that the bangle arrived this morning! It is so pretty and I am delighted that it came so speedily! "
Aug 13
Carole
" Thank you so much for the excellent service it is very much appreciated. We will definitely be using your company again, and I will spread the word. "
Aug 13
Jill
" Bracelet arrived home today and is firmly attached to my wrist and looks beautiful and fits perfectly! Many, many thanks for your rapid and superlative customer service, which is very much appreciated "
July 13
Diane
" Thank you for such excellent service "
July 13
Jane
" Always excellent customer service and beautiful products "
July 13
Angela
" Hello I received the silver knot earrings today and I must say they are fab :) I love them they are great quality and make a statement even tho they are studs, thank you this is my second purchase from you and I will defo be ordering again soon :) "
July 13
Elaine
" Received my bracelet safely and quickly,love it, thanks very much for your prompt actions and excellent customer service, will be shopping with you again in the near future. "
July 13
Rachel
" All arrived this morning! AMAZING service "
June 13
Mike
" If I lived nearer I would give you a big hug, thank you for the very prompt sending of my wifes birthday present, it arrived this morning which is her birthday. "
June 13
Jan
" Just thought I would let you know how pleased I am with my order of a silver bracelet with amethyst cabochons. It arrived so quickly, which I was pleased about as it was a leaving present for a colleague and it is really lovely, I know she will love it. Thanks again for such great service and product, I will definatley be back to your web page for other purchases. "
June 13
Jo
" I received my gorgeous necklace back in one piece and finally owned up to the fianc??! All I can say is WOW - Hiho Silver have possibly the BEST customer service I have ever come across. Not only did you fix my necklace extremely quickly but you also returned it in a gift bag with a compliments slip! I really can???t thank you enough and wish every company operated in the same way that you do. 5*****! "
May 13
Monja
" Many, many thanks again for the exceptionally fantastic customer service; I am extremely pleased that the jewellery has been repaired to a high standard, very quickly and for a very reasonable price. I always loved jewellery from HiHo Silver and can only highly recommend you for your products and customer services. "
May 13
Beverley
" I've just received my new jewellery and I wanted to say a big thank you - all three pieces are lovely. The parcel actually arrived within 24 hours of me placing the order, which I really wasn't expecting.I'm really going to enjoy these new pieces. "
May 13
Carolyn
" Just waited to thank you for yet again excellent service received my order today "
May 13
Chris
" My wife was absolutely thrilled with it, especially as it came beautifully gift wrapped. "
May 13
Anne
" Just to drop a line to say thank you for your prompt and efficient service following my order over the phone (I live abroad so could not order online). The order has arrived, well-packaged and safely delivered. "
May 13
Madeleine
" That is so brilliant, Michelle: so impressed (but not surprised) by your thoughtfulness in letting me know. We simply love Hiho, and I still have my bracelet (a Noah's ark) from the first collection!. "
May 13
Barbara
" Just wanted to say thank you so much for your excellent service it really was appreciated, the bracelets arrived yesterday cannot thank you enough. "
May 13
Shirley and Andy
" Just a note to pass on that we had a lovely experience in your Dorchester store today whilst looking for a present for an 18th birthday. We were made to feel very welcome by the assistant, but she let us browse to our hearts content and encouraged us to pick up the jewellery and try things on. She was on hand to give us advice and information but did not push us to buy anything at all. We finally decided on a Florentine bracelet which was beautifully gift wrapped. All in all, a very pleasant shopping experience,and we will certainly go back again. "
May 13
Sonia
" Received my necklace this morning and I put it on straight away, it's gorgeous ! "
May 13
Janet
" OMG! It???s gorgeous, I am so delighted. Just picked the snaffle bracelet up from the post office and got home. Absolutely fantastic! One extremely happy and satisfied customer. "
May 13
Patti
" Thank you, my order has arrived and I???m so grateful for such wonderful service. "
April 13
Richard
" Marvellous. 5-star service "
April 13
Karen
" I am thrilled with the ring I ordered and it came much quicker than expected. "
April 13
Alison
" I am writing to say a great big thankyou to all of you at Hiho! My bracelet has just arrived and it is perfect!! "
April 13
Margret
" How wonderful!!!! Your parcel arrived this morning, which was great and what was even better........... the earrings are stunning. My friend will love them. "
March 13
Stephen
" This is something I rarely if ever do and that is to write to a company offering my congratulations on the quality of my purchase, the astonishing service and quite beautiful packaging. Thank you all at Hihosilver for demonstrating very clearly what service & care is all about. FLAWLESS "
March 13
John
" Thank you Michelle, arrived yesterday, very pleased wife, thank you "
March 13
Marie
" Thank you very much. I will be using your company again. Love the jewellery and great service!! "
March 13
Katie
" Thanks for for the excellent service! "
?March 13
Rosie
" Thank you ever so much for your incredible customer service and kindness. I can't wait to make my next Hi Ho purchase! "
March 13
Lousie
" Thank you for the ring, I received it yesterday and I absolutely love it and the fit is just perfect! Thanks again for all your help. "
March 13
Julia
" I've been looking for a good quality bangle for over a year. Ordered this on monday, received on tuesday, amazing service!! am so thrilled with this that I've ordered another one today!!? "
March 13
Paula
" Thank you for your super speedy service - The necklace is a birthday present for my niece and was just perfect. "
March 13
Hattie
" I love the bangle and the earings and thank you very much indeed for the cleaning cloth, really appreciate it. Thank you for all your help, it has been outstanding service and I look forward to purchasing many more items from Hiho in the future! "
February 13
Rosemary
" JUST a word to THANK YOU so much for your errr sterling [!] attention, OVERWHELMED to receive bracelet returned. THANK YOU SO MUCH "
February 13
Kelly
" I received my jewellery on Saturday morning, I'm amazed at the speed and efficiency of your excellent service, if only more companies operated in this way! Thank you very much. "
February 13
Anna
" I ordered the 'have or have knot' ring from your website and it was sent to me but was too large and so I sent it back to you asking for a smaller size. The replacement ring has just arrived and I just wanted to say thank you so much for such brilliant service! Everyone I spoke to on the phone at HiHo Silver was very helpful and friendly and it has only taken two days to get the replacement ring sent to me. I wish that everywhere had such great products and service! Thank you very much. I will definitely buy from you again and will recommend you to friends and family. "
February 13
Judy
" My order arrived at 11am today! Thank you for you speedy response and for the great bracelets. My son is delighted with the grey leather one and I will be giving the other one as a present. I will definitely be using you again, and have my eye on something already, just have to persuade my husband that it would be a lovely 20th anniversary present! Thanks again for the great products and fantastic service. "
February 13
Andy
" Thank you, it arrived today and we are off on holiday in the morning. It looks lovely and the engraving is perfect. "
January 13
Jane
" Once again thank you for such swift and helpful service. "
January 13
Sarah
" Many thanks Michelle. I have been very impressed by your excellent service! "
January 13
Rachel
" Just to say I received my order in super fast time. The earrings are for a friend's birthday and I know she will love them! Thank you again for the great service "
January 13
Tracey
" Dear Hiho Just to say thank you for the prompt repair and return of my team GB equestrian bracelet. As a favourite piece of jewellery, I was devastated when it broke. Great customer service - much appreciated! "
January 13
Carolyn
" Just to let you my bracelet arrived today thank you "
January 13
Jane
" I have always had excellent service from all at HiHo and am very happy to say my collection of your lovely jewellery is growing very nicely! I just can't resist your website! "
January 13
Caroline
" Thank you for your recent emails, can I just say WOW what fantastic service. Placed order yesterday, arrived today!! It is also a bonus that they are such lovely products too. Thank you so much "
January 13
Charlotte
" I love your products as they???re different and they???ve always been well received "
?January 13
Rosie
" What amazing service - thank you! "
January 13
Danielle
" Just to say that the hammered bowl and picture frame arrived really quickly and were just delightful. As a gift, they received many smiles and are now in their new home ( and I have lots of brownie points ) Thanks Hi Ho - job done .. again ![hr] "
January 13
Sue
" I ordered a small bowl from you yesterday afternoon. It arrived this morning and I love it so much I have just placed an order for 3 more to give to my friends as presents! Thanks for such fantastic service! "
January 13
Niamh
" Thank you for my silver jewellery items which I received yesterday may I add your service is superb. "
January 13
Kim
" Just received the bracelet in full working order. Thanks so much for sorting - amazing service! "
January 13
Susan
" Dear Contessa! My lovely starfish necklace arrived first thing this morning so many thanks for excellent service. Your seaside collection on 2012 was just gorgeous- obviously spoke to my inner mermaid, I have scallop shell earrings, starfish necklace and a starfish and seashell bracelet! "
January 13
Mandy
" Many thanks Michelle. Hi Ho Silver is a great company to deal with. "
January 13
Judith
" Thank you Michelle, the replacement set has just arrived and it matches very well with the necklace, I am very pleased with your service and the response from you . I had always been pleased with the customer care at the shop in chichester and will not hesitate to use your online service in the future (l had had doubts about picking jewellery from a picture before). "
December 12
Susan
" I just wanted to thank you for your amazing efficiency and thoughtfulness. The bracelets arrived yesterday and are perfect ! "
December 12
Mrs Holden
" Just wanted to thank you for the very Fast and efficient service that you provided regarding the repair and return of my bracelet. "
December 12
Jo
" Thank you very very much for all your assistance and time spent on the bracelets and your excellent customer service..bracelets are perfect now and will be cherished..Wish you and your collegues a very happy christmas and prosperous new year, thank you. "
December 12
Felicity
" Pretty impressive Michelle Arrived this morning at 10.00 that's what I call service. "
December 12
Di
" What terrific customer service and they were done so quickly and returned in two lovely little bags! I love my Hi Ho jewellery and have recommended you to friends looking for that special gift.. I shall now add that you give a fantastic aftercare service! "
December 12
David
" Thanks very much for your great service - it went down very well indeed! "
December 12
Wendy
" Just wanted to say thanks for such prompt and excellent service and that the Help For Heroes plaited bracelet has arrived safely. "
December 12
Margaret
" I ordered a bracelet last Friday and it arrived the next day, so just to say thank you very much for the excellent service, and the bracelet is wonderful. "
