Meet Team Hiho: Michelle Spiller
Last week you got to know our legendary King of the Road, Andrew.
This week, we’re putting a face to a name and voice we're sure you've all spoken to at some point...
Introducing, Hiho's wonderful Countess of Contentment,
Michelle Spiller!
If you’ve ever called the office, dropped us an email, or messaged us on Instagram, there’s a very good chance Michelle was on the other end answering your questions and making sure everything runs as it should.
Michelle has been part of Team Hiho for nearly 20 years, and in that time has become a trusted presence behind the scenes. From customer services and stock purchasing to supporting design and web development, she’s the one connecting the dots, keeping the wheels turning and the details in check.
She knows our collections inside out, our customers by heart, and takes real pride in doing things properly. Friendly, unflappable, and endlessly helpful, Michelle is a big part of the Hiho Silver service we pride ourselves on.
We’re very lucky to have her 💜
So have a read and get to know our very important Countess of Contentment xx
GET TO KNOW MICHELLE
Michelle, please tell us what your role is at Hiho and how long you have worked of us?
My Main role is customer services, but I also look after the website, photography of the jewellery, social media and the purchasing and designing of stock. I started in 2005 and have just reached 20 years.
Where in the UK are you based and what do you love most about living there?
I am based in a lovely little village in Somerset!
I love that we have local shops just a 5 minute drive away so we can get what we need easily but can also walk 5 minutes up the road and find ourselves in open countryside, surrounded by fields and wonderful views which is something I never get bored of.
I love that we have local shops just a 5 minute drive away so we can get what we need easily but can also walk 5 minutes up the road and find ourselves in open countryside, surrounded by fields and wonderful views which is something I never get bored of.
What part of your work do you enjoy most day-today?
I love my job, as each day is so varied. I love speaking to our lovely customers and helping them. One of my favourite things is when I get to see a new design that we scribbled and developed on a piece of paper come alive in a physical sample - it's very exciting!
I love my job, as each day is so varied. I love speaking to our lovely customers and helping them. One of my favourite things is when I get to see a new design that we scribbled and developed on a piece of paper come alive in a physical sample - it's very exciting!
What is your go to piece of Hiho for any occasion?
Ooh that’s difficult, having worked for the company for quite some time, I have quite a collection and some old pieces. I love my Cherry Roller Fob Bracelet and love stacking bracelets together.
What does a perfect Sunday in the countryside look like to you?
I love a lazy chilled Sunday, if we can, but we're currently working on the house so it's a bit chaotic at the moment!
But me and hubby try to get out, regardless of the weather, and go for a walk or just get out somewhere and grab some fresh air, followed by a roast dinner and a relaxed evening in front of the TV before another week starts.
But me and hubby try to get out, regardless of the weather, and go for a walk or just get out somewhere and grab some fresh air, followed by a roast dinner and a relaxed evening in front of the TV before another week starts.
What's one countryside tradition you love and would never give up?
I am a big lover of my family and friends so any traditions involving them I would hate to live without. We love going to the local pub to catch up with friends, enjoy the odd quiz night and really enjoy having family and friends over for chilled meals together. No pressure, just wonderful people and special memories.
I am a big lover of my family and friends so any traditions involving them I would hate to live without. We love going to the local pub to catch up with friends, enjoy the odd quiz night and really enjoy having family and friends over for chilled meals together. No pressure, just wonderful people and special memories.
You're in a bakery, they have every single yummy item you could dream of - what are you choosing?
A Chocolate éclair filled with fresh cream from a proper bakery / freshly handmade.
A Chocolate éclair filled with fresh cream from a proper bakery / freshly handmade.
QUICK FIRE QUESTIONS
* Wellies, Walking Boots or Riding Boots?
Walking boots
* Never have to do gardening/yard chores again or never have to clean the house again?
Never clean the house!
*Spontaneous plans or well-worn routines?
A bit of both but mainly routines
*Early starts or slow evenings?
Early Start!
*Horses or dogs?
Dogs!
Walking boots
* Never have to do gardening/yard chores again or never have to clean the house again?
Never clean the house!
*Spontaneous plans or well-worn routines?
A bit of both but mainly routines
*Early starts or slow evenings?
Early Start!
*Horses or dogs?
Dogs!
Thank you so much Michelle!
We hope you all enjoyed getting to know our wonderful Countess of Contentment.
We can't wait to see you next week where we'll be introducing the next member of our team!
See you then!
Team Hiho xx
We hope you all enjoyed getting to know our wonderful Countess of Contentment.
We can't wait to see you next week where we'll be introducing the next member of our team!
See you then!
Team Hiho xx
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