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Hiho Silver Service

July 09, 2026 2 min read

Hiho Silver Service
Happy Sunday! 

We thought we'd take a moment to chat to you all about our 'Hiho Silver Service' ...

Our customer service is something we truly pride ourselves on, our Countess of Contentment, Michelle, will always do her very best to help resolve any issues or questions you have - be it about a product, an order, or a much loved piece of Hiho that needs a little TLC.

Speaking of TLC, did you know we offer a range of services to help keep your favourite pieces in tip top condition? We can offer help with replating, polishing, and repairing. 

Read on below to find out how we can help
✨💜

The Hiho Silver Service

Have you ever noticed our King of the Road perched under his 'Hiho Workshop' Sign on the shows?

Yes?

Well, that's a little corner of our stand where real magic happens!

Our jewellery is made to be loved and made to be lived in, and with so many of our wonderful customers loving and wearing their pieces for many many years they sometimes find their Hiho in need of a little TLC!

From simply needing a good polish, to replacing roller beads, shortening chains and bracelets and reshaping rings after years of love, we’re very proud to offer services that allow your Hiho to continue living life with you for many more years to come.

From Andrew on the shows, to Michelle and Amanda back at Hiho HQ, we’ll do our very best to get your jewellery looking as good as new again.

We can offer heavy duty polishing using our special polishing wheel; arrange the replating of your rose and yellow gold plated pieces;  and repair where we can.

Most importantly, you never have to be embarrassed as to why your piece may need a little fixing! We've heard everything - from rings squashed by hooves, a necklace sucked up by the hoover and an equine dentist's bangle that got chomped by some teeth! Honestly, we've heard it all (and managed to fix many!), so just pop us an email on contact@hihosilver.co.uk, send us a DM on Instagram or give us a call on 01460 221006 and let's see how we can help!

 

We also have a very handy blog post full of hints and tips on how to keep your jewellery in the best condition, you can find it here.

 

 

 

 

Photography credits: Jake Eastham & Rachel Collins

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