Privacy policy

About Hiho Silver

House and Wine ltd trading as Hiho is a Company whose registered office is at Precision House, 20 Bartlett Park, Millfield Industrial Estate, Chard, Somerset, TA20 2BB. (Company No 05627807). ("we", "us")

We are mindful of the importance of upholding the security of information under our control. All data collected through the Hiho Silver website ("the Website") is stored on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with the Data Protection Act 1988. The following Privacy Policy forms part of our Terms and Conditions and will help you to understand how your personal information collected during your use of the Website will be treated by us. If you have any queries on this please don't hesitate to contact us on 01460 221006 or email contact@hihosilver.co.uk.

We endeavour to take all reasonable steps to protect the privacy of your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing the information over the Internet, and will not hold us responsible for any breach of security, unless this is due to our negligence or wilful default.

Consent

We have a strong commitment towards the privacy of sensitive information. This Privacy Policy sets out how we use personal information obtained about you during your use of the Website. Your use of the Website signifies that you have given us your consent to such use of your data and your agreement to the terms of this Privacy Policy.

If you use the Refer a Friend function on the Website we will ask you to confirm that you have your friend’s consent to give us their information. We will tell your friend when we contact them that you referred them and their personal information shall be used strictly in accordance with the terms of this Privacy Policy. References to “your information” in this Privacy Policy shall include any friend’s information (if applicable).

What personal information do we collect?

We collect personal information when you place an order on our Website. The purpose of collecting this information is to be able to provide you with the product you have requested in a secure and timely way. We also collect personal information if you register to receive our newsletter, sign up to use our "Blog" or the "Gallery" and on the “Refer a Friend” section of the Website. Any personal information we collect will be used by us strictly in accordance with current data protection legislation and this Privacy Policy. We will store the information we collect from you and hold it electronically or otherwise.

Who do we share your information with?

We disclose information to employees for the purpose of administrating your accounts in relation to products ordered from the Website, for sending you our newsletter and in order for you to use our "Blog" and "Gallery" pages of the Website. In addition, we may use your personal information for the purpose of our marketing and promotional activities. We shall not share your information with third parties.

We may contact you for such marketing purposes by email, telephone or post (depending on the information we collect from you). If you do not wish to receive such offers then you will be able to prevent your information being used at the point you provide the information. Further, you can at any time write to us, or email us at the address in the "Contact Us" section if you no longer wish to receive such offers and you may unsubscribe from our newsletter on the "Subscribe" page of our website. Please contact us if you wish to unsubscribe from our "Blog" and/or "Gallery" pages, in particular if you wish us to remove your photographs from the "Gallery".

The Gallery

We will have a look at your photograph when you submit it to us and decide if it is suitable to be uploaded to the Website. You agree to abide by the Terms and Conditions and we draw your particular attention to clause 6 which deals with User Content posted on our Website.

Your rights to see your personal data

You have the right to see the personal data (as defined in the Data Protection Act 1988) that we keep about you, on receipt of a written request, verification of your identity, and payment of a fee. If you are concerned that any of the information we hold on you is incorrect or if you wish to object to the use we have made of your personal data, please contact us at either of the addresses in the "Contact Us" section below.

Changes to our Privacy Policy

We may modify our Privacy Policy from time to time in our sole discretion; if so, we will post a revised version of this Privacy Policy on this webpage. We urge you to check the Privacy Policy regularly to obtain the most up to date copy. Modifications will be effective when they are posted on the website.

Contact Us

If you have any comments or queries in connection with our Privacy Policy, please contact us.

Hiho Silver
PO BOX 124
Chard
TA20 9BT

Tel: 01460 221006
Fax: 01460 220007
Email: contact@hihosilver.co.uk